Privacy, without the fine-print fog.

Account and waitlist information

We collect identifiers such as your phone number and email address. Your phone number is used to send a one-time sign-in code. We also record your waitlist status, signup time, and activation status.

Profile information you provide

This may include your name, date of birth, gender, sexual orientation, photos, prompts, job, school, neighborhood, languages, interests, relationship goals, and matching preferences. Some optional fields can reveal sensitive information, including ethnicity, religious beliefs, political views, sexual orientation, health-related lifestyle choices, children, and family plans. You choose whether to provide optional fields and can hide supported fields from your public profile.

Location

If you choose to provide location, we use it to identify your neighborhood and suggest people and date places nearby. The website may request your device or browser location with your permission. Piscis rounds location before storing it and does not track your movements in the background. Map and place providers may receive location coordinates needed to return a result.

Verification, messages, and activity

We collect profile-verification selfies when you choose to verify. Verification selfies are not displayed on your profile. We also process messages, including voice messages, likes, passes, matches, date proposals, saved venues, reports, blocks, and other actions you take in the service.

Device, usage, and technical information

We process device and browser type, IP address, request and error logs, push notification tokens, and product events such as screens or features used. Piscis analytics are linked to an internal account identifier but are designed not to include message content, report text, raw search text, or precise coordinates.

Our analytics provider derives an approximate location, such as country, region, or city, from the IP address of the request that delivers an analytics event. We use this to understand where Piscis is used and to plan where to launch next. This approximate location is separate from any location you choose to share for matching and date places, and it is not used for either. Piscis does not store the IP address alongside the analytics event in its own systems.

We use information to:

• Provide the website, waitlist, profiles, matching, messaging, date planning, place suggestions, and notifications.
• Authenticate accounts, maintain sessions, process purchases, and provide customer support.
• Personalize recommendations based on preferences, distance, activity, and compatibility signals.
• Review reports, verify profiles, prevent fraud and abuse, enforce our rules, and protect people.
• Translate a message into your language when you request it. The message, together with a small number of recent messages from the same conversation for context, is sent to our translation provider without your name or account information and is used solely to produce the translation. The resulting translation is stored with the conversation so the same message is not processed again. Translations are deleted with the conversation they belong to.
• Diagnose errors, measure feature performance, understand which countries and regions use Piscis, and improve the service.
• Send account, waitlist, launch, safety, and service communications. We send marketing messages only where allowed and provide the controls required by applicable law.
• Meet legal obligations and establish or defend legal claims.

We do not sell personal information. We do not show third-party advertising or use personal information for cross-context behavioral advertising.

Where the law requires a legal basis, we rely on the basis that fits the specific use:

• Contract. Processing needed to create an account and provide the service you request.
• Legitimate interests. Operating, securing, and improving Piscis, preventing abuse, and protecting users, balanced against your rights.
• Consent. Optional processing such as device permissions or certain communications where consent is required. You may withdraw consent, although earlier processing remains lawful.
• Legal obligation. Processing needed to comply with law, respond to valid legal process, or protect legal rights.

Other members

After activation, other members can see the profile information you make visible and actions directed to them, such as likes, messages, and date proposals. Waitlist profiles are not shown to other members before activation.

Service providers

We disclose only the information reasonably needed for providers to perform services for Piscis. Current categories include:

• Supabase for authentication, database hosting, realtime features, and file storage.
• Twilio for one-time verification text messages.
• Google for maps, geocoding, venue, and place information.
• Expo for app delivery and push notifications.
• Sentry for error and crash reporting.
• PostHog for product analytics processed from our server, including approximate location derived from IP address.
• Sightengine for automated safety review of photos and text, which are analyzed and discarded rather than stored.
• OpenAI for conversational onboarding sessions, for translating messages when a recipient requests a translation, and for automated safety review of messages and profile text at the time they are sent or saved. A translation request carries the message and a few recent messages from the conversation for context, with no name or account information attached; a safety check carries only the text being checked. Content sent through the OpenAI API is not used to train OpenAI models and is retained by OpenAI only briefly for abuse monitoring before deletion.
• Upstash for short-lived caching and service controls.
• DigitalOcean for application and API hosting.
• Apple or Google where purchases and app-store services are used.

Legal, safety, and business events

We may disclose information when reasonably necessary to comply with law or legal process, investigate abuse, protect a person from harm, enforce our agreements, or complete a financing, merger, acquisition, reorganization, or sale. A successor must handle personal information consistently with applicable law and this policy.

Photos, profile text, messages, and comments are checked automatically for unsafe content before they appear to other members. A check can allow the content, block it, or hold it for a person to review.

An automated check never suspends or bans an account on its own. Automated results can block a photo or a message, or flag content for review, but a person decides every account action.

When profile content is held for review, it stays visible only to you and is marked in the app while it waits. Blocked content is not published, and you can edit it and try again.

The safety provider analyzes content and discards it rather than storing it, and does not use it to train its systems. Text may also be analyzed by OpenAI so that checks work across the languages Piscis supports; that text is not used to train OpenAI models and is retained by OpenAI only briefly for abuse monitoring before deletion. Piscis keeps a record of each check that includes the outcome, the category that triggered it, and a technical fingerprint of the content, but not the photo or the text itself. Content connected to a report follows the safety-evidence periods described below.

The Piscis website uses a small amount of first-party browser storage:

• Authentication storage. Supabase stores the signed-in session in localStorage so you can remain signed in and complete the waitlist flow.
• Language preference. A first-party locale cookie remembers a language you explicitly select for up to one year.

We do not currently set first-party advertising cookies. Embedded providers such as Google Maps may use cookies, local storage, network identifiers, or similar technologies under their own terms when their services load. Browser settings can clear or block storage, but blocking authentication storage may prevent account features from working.

We generally keep account information while the account is active or on the waitlist and as needed to provide the service. Retention can vary for security logs, provider backups, financial records, legal obligations, and disputes.

After you delete your account, data is retained for up to 30 days before permanent removal. During this period, the account cannot sign in, the profile is not visible, and matches and conversations are removed from other members' apps. This period preserves evidence when serious misconduct is reported after an interaction.

Safety reports and evidence connected to them may be retained for up to 12 months after the account is removed. This can include the report, the conversation it concerns, basic identity details, and the phone number associated with the account. Access is restricted. We may retain it longer when required for child-safety review, legal compliance, or legal claims.

Evidence connected to a safety case is kept while the case is open and for up to 12 months after it closes. After that period the stored copies are removed and only a redacted case record remains, so the history of the review stays intact without the underlying content. If a closed case is reopened, the period starts again from the new closing date. Cases held for child-safety review or a legal obligation are kept until that reason ends.

If an account was never reported, deletion after the 30-day period removes its profile, photos, messages, matches, preferences, and files. We may retain a non-identifying record that deletion occurred. Reports you submitted about others can remain in the safety queue with your identity removed.

Settings in Piscis let you edit profile information, control the visibility of supported fields, manage notifications, pause your profile, block members, and delete your account.

Depending on where you live, you may have rights to access, correct, obtain a copy of, or delete personal information; object to or restrict certain processing; withdraw consent; appeal a denied request; or complain to a privacy regulator. You will not be discriminated against for exercising a privacy right.

Submit a request through available in-app controls or contact us. We may need to verify that the request concerns your account. An authorized agent may submit a request where local law permits. Some information can be retained where an exception applies, including safety, fraud prevention, legal compliance, and legal claims.

You can delete your account from Settings in the app. Before the app is available to you, contact us to delete a waitlist account. Deletion is permanent, subject to the limited retention described above. Deleting an account does not remove safety records tied to a report or to an open safety case. Those follow the retention periods described above and can outlast the account.

Deleting a Piscis account does not cancel an App Store or Play Store subscription. Subscriptions must be managed through the store that processed the purchase.

Piscis and its providers may process information in countries other than the one where you live. Our providers currently process information in the United States, Canada, and Europe. Where required, we use recognized legal mechanisms and contractual safeguards for international transfers, including standard contractual clauses. Local privacy rights continue to apply as provided by law.

Piscis is only for adults who are at least 18 years old. We do not knowingly allow anyone under 18 to use the service. We remove underage accounts and may retain limited evidence connected to an underage or child-safety report where necessary to protect people or comply with law.

We use administrative, technical, and organizational safeguards designed for the nature of the information we process. These include encryption in transit, access controls, authentication, restricted safety-review access, and practices intended to limit unnecessary collection.

No system is perfectly secure. Contact us promptly if you believe your account or information has been compromised.

We may update this policy as Piscis or the law changes. The current version and effective date will remain on this page. If a change is material, we will provide additional notice through the service, account contact information, or another method appropriate to the change before it takes effect where required.

Contact us with privacy questions or to exercise a privacy right: